Home / Contact Us

Contact Us

Feel free to contact us with any comments or questions; we'd love to hear from you.

Call Us

Operations Center

Speak to a real person in Customer Service

866-372-1275 (Toll Free)

Mon – Fri 8:30 AM – 7:00PM
Sat 8:30 AM – 12:00 PM

Contact Us

Email us securely.
We will get back to you in one business day.

Write Us

24300 Little Mack
St. Clair Shores, MI 48080

If after bank hours, call 800-554-8969.
ATM Surcharge Refund Request
Were you incorrectly charged a fee at an Allpoint ATM? Submit a refund request via Allpoint's website.
Email Files Securely
Email files safe and secure.
If you have questions about an ATM transaction processed at a Costco store, please call 800-786-9666, press option 3.
Switch to Us
Making the switch is easy with our Switch Kit.
Share your Screen
Please have the access code you received from our Customer Service Representative available when you join this link.
Perhaps we've already answered your question, visit our FAQs.