Contact Us

You can bank on a real person to assist you with your financial needs - personal or business - when you call our Customer Service Center.

Contact Us

If you have a question or a comment, we hope you'll take the time to contact us with your thoughts. Use this form to let us know what you're thinking. We can't wait to hear from you!

To assist us in answering your message as efficiently as possible, if it relates to an account or transaction, please include the last four digits of your account number and the last four digits of your social security number.

Call Us - to speak to a real person in Customer Service

586-775-5000
866-372-1275 (Toll Free)

24/7 Customer Service. Always open.

 

Write to Us

24300 Little Mack
St. Clair Shores, MI 48080

 

To report lost or stolen ATM/Debit Cards

Call 866-372-1275. If after bank hours, call 800-554-8969.

 

Send Files Securely

Send files safe and secure.

 
FAQs

Perhaps we've already answered your question, visit our FAQs.

 

ATM Surcharge Refund Request

Were you incorrectly charged a fee at an Allpoint ATM? Submit a refund request via Allpoint's website.